Privacy Policy

Effective Date: 1 June 2026

Welcome to Space9 Casino. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.space9.com.au and use our services in Australia.

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Information"). This includes:

Personal Identification Information: Name, date of birth, email address, phone number, residential address, and government-issued identification details.
Account Information: Username, password, transaction history, and account preferences.
Payment Information: Credit/debit card details, bank account information, and billing address.
Technical Data: IP address, browser type, device information, operating system, and browsing behavior on our website.
Communication Data: Correspondence with our customer support and marketing preferences.

2. How We Collect Information

We collect your information through:

Registration and account creation forms.
Transactions and payment processing.
Use of cookies and similar tracking technologies.
Communication with our customer support team.
Third-party services and partners, where applicable and with your consent.

3. Use of Your Information

We use your information to:

Provide and maintain our services, including account management and payment processing.
Verify your identity and comply with legal and regulatory requirements, including anti-money laundering and responsible gambling laws.
Improve our website, products, and services.
Communicate with you about your account, promotions, and updates.
Prevent fraud, unauthorized transactions, and other illegal activities.

4. Disclosure of Your Information

We may disclose your personal information to:

Our affiliates, service providers, and partners who assist in operating our business.
Regulatory authorities, law enforcement, or government agencies as required by law.
Third parties involved in payment processing.
Other parties with your consent or as otherwise disclosed at the time of collection.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and provide personalized content. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the website.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

7. Your Rights

Under Australian privacy laws, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Withdraw consent to the use of your information where applicable.
Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

To exercise these rights, please contact us at the details below.

8. International Transfers

Your information may be transferred to and maintained on servers located outside Australia. We ensure that any international transfer complies with applicable privacy laws and that your information remains protected.

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Space9 Casino Privacy Officer
Email: [email protected]
Phone: +61 2 1234 5678
Address: Level 10, 123 Gaming Street, Sydney, NSW 2000, Australia